Terms & Conditions

Effective Date: 07-08-2025
Website: https://akokabd.com
Operated by: AkokaBD

By accessing or purchasing from AkokaBD.com, you agree to abide by the following Terms and Conditions. Please read them carefully before using our website or services. If you do not agree with these terms, you should not use our site.

1. Use of the Website

By using AkokaBD.com, you confirm that:

  • You are at least 18 years old, or using the site under the supervision of a guardian.

  • You will not use the site for any illegal or unauthorized purpose.

  • All personal information you provide is accurate and up to date.

2. Products & Descriptions

We strive to provide accurate descriptions and images of all our products.
However, we cannot guarantee that:

  • Product colors will exactly match what you see on your device screen.

  • All items will always be available due to stock limitations.

We reserve the right to limit quantities and update product details at any time without notice.

3. Orders & Payments

  • All prices are listed in Bangladeshi Taka (BDT) and include VAT where applicable.

  • We accept various payment methods including bKash, Nagad, Rocket, Cash on Delivery (COD), and card payments.

  • Your order will only be confirmed after successful payment (except for COD).

  • We reserve the right to cancel or refuse any order for any reason.

4. Shipping & Delivery

  • We deliver across Bangladesh through trusted courier partners.

  • Delivery time typically ranges from 2–5 working days, depending on your location.

  • Shipping charges (if any) will be shown at checkout.

5. Returns & Exchanges

Please refer to our Return & Refund Policy for full details.
Generally:

  • Products can be returned or exchanged within 3 days of delivery if they are damaged, defective, or incorrect.

  • Items must be unused, in original packaging, and accompanied by a valid invoice.

  • Beauty and skincare products are non-returnable once opened or used due to hygiene reasons.

6. User Accounts

  • You may register an account for faster checkout and order tracking.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • We reserve the right to suspend or terminate accounts that violate our terms or misuse the platform.

7. Promotions & Discount Codes

  • Promotional codes or offers may be limited to specific products or time periods.

  • We reserve the right to cancel, modify, or decline any discount code at our discretion.

8. Intellectual Property

All content on AkokaBD.com—including text, logos, images, product photos, and graphics—is the property of AkokaBD or its licensors and is protected by copyright and trademark laws.

9. Limitation of Liability

AkokaBD will not be held liable for:

  • Any indirect or consequential loss arising from the use of our products or website.

  • Delays or failures in delivery due to external factors such as natural disasters or courier disruptions.

10. Changes to Terms

We may update these Terms and Conditions at any time without prior notice. By continuing to use the site, you agree to the most recent version.

11. Governing Law

These terms are governed by the laws of the People’s Republic of Bangladesh, and any disputes shall be settled in Bangladeshi courts.

12. Contact Us

If you have any questions or concerns about our Terms and Conditions, please reach out to us:

Email: support@akokabd.com
Phone: +8801973995209
Address: 481, Chairmangoli, Chairman Golli, Moghbazar, Dhaka