Privacy & Policy

Effective Date: 07-08-2025
Website: https://akokabd.com
Operated By: AkokaBD

At akokabd.com, your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or make a purchase from our store.

1. Information We Collect

We collect your personal information to provide you with the best shopping experience.

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party gateways)

b. Non-Personal Information

  • Browser type and IP address

  • Device type

  • Website usage data (pages visited, time spent, etc.)

2. How We Use Your Information

We use your data to:

  • Process your orders and deliver your products

  • Communicate order updates and promotions

  • Improve our website, services, and user experience

  • Ensure secure transactions and prevent fraud

We will never sell or rent your personal information to third parties.

3. Payment Information

All transactions are handled through secure payment gateways (e.g., bKash, Nagad, Rocket, SSLCommerz, Visa/Mastercard).
We do not store your full payment card information on our servers.

4. Cookies

We use cookies to:

  • Personalize your shopping experience

  • Remember your login and cart information

  • Analyze website traffic and performance

You can control cookie settings in your browser preferences.

5. Email & SMS Communications

By registering on our site, you may receive emails or SMS related to:

  • Order confirmations and tracking updates

  • Promotions, discounts, and beauty tips
    You may opt-out of promotional emails anytime using the unsubscribe link or by contacting us.

6. Third-Party Services

We may use third-party tools (e.g., analytics, payment processors) that have their own privacy policies. AkokaBD is not responsible for the data practices of those third-party sites.

7. Data Security

We use industry-standard encryption and security protocols to protect your information. While we do our best, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

  • Access and update your personal information

  • Request deletion of your account

  • Opt-out of promotional communications

To make any such request, please contact us directly.

9. Children’s Privacy

AkokaBD.com is not intended for children under 13. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

For questions about this Privacy Policy or your data, please contact:

Email: support@akokabd.com
Phone:  +8801973995209
Address: 481, Chairmangoli, Chairman Golli, Moghbazar, Dhaka